Terms of Service

By creating an account, signing in, or using Detent, you agree to these terms and our Privacy Policy. If you use Detent for an organization, you represent that you have authority to bind that organization, and “you” includes the organization. Questions: support@getdetent.com.

Detent provides tools for agencies to audit local businesses, prepare marketing reports, manage client work, and draft or publish supported content such as Google Business Profile posts and review responses.

We do not:

• Guarantee search rankings, leads, or revenue
• Own or operate Google, Apple, or other third-party services
• Provide legal, accounting, or professional marketing advice

Features may change, and some features depend on third-party APIs that can fail, rate-limit, or change their requirements.

• Provide accurate account and organization information.
• Keep credentials secure and tell us if you suspect unauthorized use.
• You are responsible for activity under your account, including members you invite and the roles you assign.
• You must be able to form a binding contract and use the product for a business purpose.

You retain ownership of the business records, files, and other content you submit (“Customer Data”). You grant Detent a limited license to host, process, and display Customer Data solely to provide and secure the service, including generating drafts you request.

You represent that you have the rights and any required client permission to submit Customer Data and to connect accounts that contain it. Our Privacy Policy describes how we handle personal information in that data.

You agree not to:

• Abuse the service, attempt unauthorized access, or disrupt infrastructure
• Scrape or resell the service beyond normal product use
• Upload data you are not allowed to access, or use Detent to violate the law or a third party’s terms
• Use the service to send unlawful, deceptive, or infringing content
• Reverse engineer the product except where the law forbids that restriction

We may suspend or terminate access if we reasonably believe you have broken these terms, created a security risk, or failed to pay amounts due.

If you sign in with Google, Apple, or another provider, or you connect a Google Business Profile or other service, that connection is also governed by the provider’s terms. You must have authority to grant the permissions you approve.

Detent may stop syncing if tokens expire, permissions change, or a provider API fails. Use of Google user data follows our Privacy Policy, including the Google API Services User Data Policy and its Limited Use requirements.

You are responsible for reviewing drafts and approving anything Detent publishes or sends on a client’s behalf. Rankings, audits, and recommendations depend on upstream data and the inputs you configure.

Paid plans, credit packs, and usage charges are billed through our payment processor. Fees are described at purchase or in the app before you confirm a charge. Except where the law requires a refund, fees are non-refundable once the related credits or subscription period have been provided. Taxes may apply. We may change prices for future periods with notice in the app or by email.

Detent and its software, design, and documentation are owned by us and our licensors. These terms do not grant you any right to our trademarks or to copy the product. We grant you a limited, non-exclusive, non-transferable right to use the service while these terms are in effect and your account is in good standing.

The service is provided “as is” and “as available.” To the fullest extent allowed by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted availability, error-free research, or any particular business outcome from audits, scores, drafts, or reports.

To the fullest extent allowed by law, Detent and its suppliers will not be liable for indirect, incidental, special, consequential, or lost-profit damages, or for loss of data, goodwill, or business opportunities. Our total liability for a claim arising out of the service is limited to the amount you paid us for the service in the three months before the claim. These limits do not apply where the law does not allow them, including liability for fraud or for death or personal injury caused by negligence.

You may stop using Detent at any time. We may suspend or close an account as described in these terms. When access ends, your license to use the service ends. Sections that by their nature should survive, including ownership, disclaimers, liability limits, and this survival clause, remain in effect. Deletion of stored data is described in the Privacy Policy.

These terms are governed by the laws of the United States and the State of Florida, excluding conflict-of-law rules. Courts located in Florida have exclusive jurisdiction over disputes arising out of these terms or the service, except that either party may seek injunctive relief in any court of competent jurisdiction for misuse of intellectual property or confidential information.

We may update these terms as the product evolves. The date at the top of this page shows when they were last revised. If a change is material, we will provide notice by email or in the product. Continued use after the update takes effect means you accept the revised terms. If you do not agree, stop using Detent.

Detent — questions about these terms: support@getdetent.com.